These Terms and Conditions are inked for Bouto Mineral Pvt. Ltd. and its vendor.
Vendors are the strong pillars of Bouto Mineral estates. To strengthen our established empire beyond the water supplying business we have mentioned memorandum of understandings, what both of us will follow till the end of our business relationship. Vendor lies at the core of our success. Our sole motive is to provide seamless purified mineral water to the discerning customers using the digital technologies. We are presenting this ambitious service on the market surface with the directive principle of making society better than we found it and return our debt back.
Dear Vendor, You are requested to read every fine print of every clause enshrined. In case you face any difficulty in understanding information embedded in the clauses, ask for the detail elaboration from our representative. These clauses will be binding for us in case of any disputes.
1.1 Vendor will be given order either from the customer directly thru the Phone Calls, or Mobile Application, or Website. In addition, they can be given order thru Bouto Customer cell. Order received in any form need to be treated alike, and required to be processed as soon as possible.
1.2 Vendor required to pen down the details such as Name, Mobile no., Address, Delivery Time, etc. when customer places any order. Vendor needs to keep mobile and internet connection Switch On round the clock in order to get the order and cater them timely.
1.3 Vendor need to Keep the customer personal information secretly and not to transfer it to anyone. For more detail visit www.h2ozone.in/privacypolicy.
1.4 We offer water supply services round the clock 365 days a year. We do not follow any holiday or weekend leave. Order placed thru any means need to be processed without making any delay.
1.5 Vendor will be given orders of their catchment area only. In case vendor wants to increase or decrease catchment area, he/ she can do it either by accessing their online account of www.h2ozone.in. or by contacting our registration cell officials.
1.6 Vendor will be given order of any localities of his/her catchment area, in case vendor refuses to entertain order of their catchment area without giving and prior information, his/ her registration shall be cancellation and in addition, Bouto Officials can incur penalties too.
1.7 If due to the maintenance of water plant or any other causes beyond your control such as unavailability of the supply of the products or services, you need to inform our customer service department at least 8 hour prior to that shortfall. In case of uninformed shortage of water product, your registration shall be cancelled and extra penalty may be incurred too.
1.8 Vendors cannot assign or transfer collected information to any other market player. If found indulged in any of such activities, registration will be cancelled. And in addition Bouto Mineral shall take legal action against the vendor.
2.1 Vendor needs to maintain the quality of water. Any kind of inferior quality water supply should be prohibited and in addition vendor needs to make sure that proper seal is fixed on the mouth of the bottle. In case of any complain vendor?s registration may be canceled and an additional penalty may be incurred.
2.2 In case of delivering poor quality water or contaminated water, vendors may be penalized according to the Indian judicial system where Bouto Mineral will not make any representation.
2.3 In case, drinking the water supplied by you any individual faces any kind of health setback, Vendor will be made responsible and Bouto Mineral will not make any representation.
3. DELIVERY SERVICE
3.1 Unless otherwise agreed by the customer, delivery of the water shall take place at the address specified by the customer within the timescale specified by Bouto Mineral. In case of delays in the delivery, Vendor will have to pay the penalties.
3.2 Customers are given right to cancel order when he feels so. Any kind of disputes will be solved by the clauses mentioned in the www.h2ozone.in customer terms and condition for detail visit www.h2ozone.in/terms&conditions. 3.3 In case vendor avails products to the customer with the broken seal or with any kind of poor quality, customer reserves right to return the product to the vendor. In such situation, vendor will have to bear the charge of the carriage and additional penalty can be incurred too.
3.4 The delivery service is completed by vendor up to the address tailgate. It is the responsibility of the vendor to ensure vehicle access including suitable parking and the handling of the water bottles up to the customer water cane area.
3.4.1 Buyer doesn?t require paying any additional charge for placing the water bottle inside his premises. It is the duty of the vendor to make proper arrangement for placing Water Bottles inside the buyer house with full respect. Delivery boy do not need ask any additional charge from the customer. Vendor needs to maintain the standard of the delivery boy. In case of any complain Vendor?s registration may be canceled and additional penalties may be incurred.
3.4.2 The delivery period should not exceed the given limit fixed by Bouto Mineral. In case of any late delivery, your order can be canceled or transferred to another vendor. Additional penalties may be incurred too.
3.5 Bouto Mineral provides seamless water supply services throughout the year, round the clock. Vendor shall have to avail their products to the customers around the clock. For the unsound hours (late night), extra charges may be given to the Vendor but this is not mandatory.
3.6 Delivery of water is at the vendor?s risk. Bouto Mineral will not be responsible or take any stand in case of any mishapenning in the buyer?s premises or any nearby area.
4 PRICE AND PAYMENT
4.1 Vendors are entitled as a price taker, not a price maker. Bouto Mineral reserves all rights to increase or decrease the prices of the products and services. Whatever price we offer to our customer Vendor shall have to avail water at that price only. In case or any refusal vendor?s registration shall be canceled.
4.2 The price we offer to the customer includes all taxes. Adding any kind of extra tax will not be valid.
4.3 We determine the price on the basis of Product, Delivery Distance, and Time. Bouto Mineral changes price considering these three elements in mind.
4.4 Vendor shall have to participate in all the offers and gifts or other benefits we avail to the discerning customers. In case of refusal vendor?s registration may be canceled.
4.5 Vendor need not pass products to the customer until the vendor has been paid in full. Any kind of delivery of products to the customer without payment will be at the Vendor risk.
4.6 In case payment is collected thru Vendor, he/she needs to transfer the Bouto charge as early as possible. If we collect the payment of products and services, we shall do the same.
4.7 In case of any delay in payment transfer due to any reason, you shall have to pay the higher penalties.
5 CANCELLATION, REFUND, AND RETURNS
5.1 Vendors need to deliver the water bottle with proper seal within the given time limit. In case of delays, in reaching the products to the tailgate of the customer premises, customer reserves right to accept or not to accept your products.5
.2 In case of the delivering poor quality water, customers can place their return request and vendor shall have to take back the water bottle with full respect. Vendor can also exchange the product if customer accepts the same.
5.3 Customers can change or cancel their order with a valid reason in the given time-frame what vendor shall have to follow. In case, customer exceeds the time limit of change, or exchange, or cancellation, or return, vendor does not need to process customer request of change, or exchange, or cancellation, or return.
5.4 Customers can cancel order or return delivered products with valid reasons only. We shall not process any fraud return of the products.
We have made a separate category for the cancellation of order, refund of the payment and the return of the product. For detail visit- www.h2ozone.in/terms & conditions.
6 WEBSITE USE AND LINKS
6.1 Bouto Mineral reserves right to display or not to display vendor?s logo, outlet information or images, or any other details on our website www.h2ozone.in or on any other marketing websites or for any other advertising purposes.
6.2 Vendor Web link may or may not be displayed on our website. We also reserve right to display or not to display your public photo shoots for our advertising purposes.
6.3 Vendor needs to have additional permission to use our name or logo or any similar thing in their premises or on website. In addition, to display www.h2ozone.in link on your website you also need to have additional permission.
7.1. No liability of any nature shall be incurred or accepted by the Bouto Mineral in respect of any representation made by the Seller, or on its behalf, to the Buyer, or to any party acting on its behalf.
7.1.1 Poor quality of the products.
7.1.2 Delay in services.
7.1.3 Any other misconducts fall under the vendor jurisdiction.
8 FORCE MAJEURE
The Vendor shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Vendor shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as the Executive Board of Bouto Mineral considers unreasonable, it may, without liability on its part, terminate the registration of the vendor
9 RELATIONSHIP OF PARTIES
Nothing contained in these Terms and Conditions shall be construed as establishing or implying any partnership or joint venture between the Bouto Mineral Pvt. Ltd and the vendor and nothing in these Terms and Conditions shall be deemed to construe either of the parties as the agent of the other.
10 ASSIGNMENT AND SUB-CONTRACTING
The contract between the Bouto Mineral and its vendors shall not be assigned or transferred, nor the performance of any obligation sub-contracted. If vendor is found in any such activities his/her registration will be cancelled and may have to pay extra penalties.
The failure by the vendor to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by Delhi Court jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force.
13. 21 GOVERNING LAW AND JURISDICTION
This Agreement shall be governed by and construed in accordance with the law of Delhi. The vendors hereby submit the exclusive jurisdiction to the Delhi courts only.
The information I have furnished above are true, and I agree to follow the terms and conditions appears over leaf.
Customer Care: +91 9112345670